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Due to other work commitments, we are now only dispatching one day a week (Monday).

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Closed from 8th- 27th March: If you order between 3pm Sunday 13th March-3pm Sunday 27th March, your orders will be dispatched on the Monday 28th March. 

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Local Deliveries (SE6/SE13): 

If you require local delivery, within SE6, feel free to email us or use the chat feature to arrange a local delivery at a discounted postage rate. 

We are always happy to help!

Delivery to: UK only, nationwide. Please allow for an additional 1-2 days for deliveries to Scotland.

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Postage & Packaging is based on weight:
up to 1kg is £3.85
1kg - 2kg is £5.57
2kg+ is £12

*prices have increased in line with Royal Mail 2021 price updates.

Delivery method: Royal Mail 1st Class Post*.

Order & dispatch:

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• Orders placed after 3 pm Sunday - to the following Sunday (3 pm) will be baked on that  Sunday afternoon/evening for dispatch the next day (Monday).

                                  Sun - BAKING

Mon - DISPATCH
 

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(PLEASE NOTE ORDER CUT OFFS MAY CHANGE

WITH SPECIAL OFFERS, NEW RELEASES

AND WHEN ORDERS ARE FULL)
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• For more information please drop us an email on lostbearinfo@gmail.com

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Missed the order cut off?

Drop us a message via chat. Sometimes we have later baking hours so can take orders later in the day. Always worth asking!

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Delivery required on a specific date?

Please add the delivery date information in the 'Add Note' box located in 'My Cart' - prior to clicking on the checkout button.
 

• Deliveries that require a specific date will be dispatched three days before the date, to ensure it arrives in good time.​

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Royal Mail update:  Due to the current coronavirus situation, some services may be disrupted and some deliveries delayed.

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Out when delivery is attempted?

Due to the size of our bakes, they will not fit through a standard letterbox. If you are out when the delivery is attempted Royal Mail will attempt to deliver to your neighbour and leave a card. If your neighbour is also unavailable the package will be returned to a Customer Service Point and a card will be left.
 

Further details on redelivery or collection will be available on the card.

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*Royal Mail 1st Class Post Terms and Conditions apply: 

Royal Mail aims to deliver its 1st Class Post the next working day, however, it is not guaranteed. Delivery may take up to 3 working days and is not considered late until after 5 working days. Delivery prices will increase in line with Royal Mail pricing structure.

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